
We received two questions this week for the “Ask HP (our CEO) Anything” column. See below for HP’s answers. Please keep them coming! As a reminder, you can ask your question below or just send me an email at marybethl (at) telenav.com.
Josh: HP, keeping in mind that the average person spends most of their time indoors, if GPS worked as reliably indoors as it does outdoors, how would Telenav take advantage of this, today? In 2 years?
HP: Josh, thanks for your question. There are a few ways that our services may leverage indoor location capabilities. For example, TeleNav Track allows for dispatchers to see mobile employees while they are out on the road - this means they can better route them to customers. This is all done through GPS since it is outdoors. But imagine if you were a very large enterprise organization that had multiple buildings on one large campus? If you managed the facilities for this campus, you might want to also know where your technicians were while they serviced the various buildings. Once they are indoors, it is harder to do this with GPS. Teams could also better find each other from level to level within buildings.
On a more consumer-level, indoor location technology could certainly be integrated with social networking services like our Whereboutz Facebook application. Say my daughter is shopping at the mall with her friends - now she could send them all a text message with her location (”at The Gap”) and not have to actually manually type in the location.
The possibilities are endless and we are certainly keeping on top of indoor location-aware technology so that we can leverage it as much as possible to provide even more value to our customers.
John R. Price: we keep hearing that telenav will be available for iPhone. i’m planning on changing all our company phones to iPhone (we’re all MAC users, including all my lab folks) since i have everybody on AT&T already but i’m holding off until i know about some the apps AND telenav. For me, telenav is critical. So, what’s the scoop?
HP: John, first I’d like to say thanks for being such a loyal customer and I’m thrilled that you are pleased with the service and find it useful for your business needs. If you have any feedback on features that you especially find useful or if you have ideas on how we can improve the service, please let us know. We are always open to the feedback.
Regarding the iPhone - everyone (myself included!) is excited to get GPS navigation on the iPhone but I am sure you can understand that, in general, we cannot announce anything until it’s available. Please keep an eye on our blog (we have an RSS feed if that’s easiest) for news of all our phone launches - we will notify customers here as soon as we can about when our service launches on new phones. If you use Twitter or Facebook, you can also get up-to-the minute TeleNav news alerts that way as well. There are links on this blog to follow us on Twitter and Facebook.
Thanks again for the questions and have a great weekend.