Comments on: Ask HP Anything: HP Answers Your Questions

By: WenLi

WenLi — Fri, 30 Oct 2009 00:56:06 +0000

How is Telenav Navigation compares with Google Navigation application free service now and 2 years from now?

By: Mary Beth Lowell

Mary Beth Lowell — Fri, 14 Aug 2009 21:57:15 +0000

Michael - thanks for the question. TeleNav Track LITE is currently available on the iPhone. Here is more information: http://www.telenav.com/about/pr/pr-20090707.html. It is the LITE version of our service so it is primarily centered around tracking and may not include all the features you are looking for. But you can contact our Care team (1-888-353-6282 or care@telenav.com) to walk through it. In the interim, I will share this feedback with our product team and AT&T to make sure they know you are interested in getting other versions of TeleNav Track on the iPhone as well. Thanks again.

By: Michael

Michael — Fri, 14 Aug 2009 14:09:14 +0000

I am a small business owner and I want to use the telenav tack service to keep up with employees, enter time and all the other features that telenav track offers. The problem is, I need the service to work on the iphone. Will this service be offered on the iphone? If you plan to offer it, I’ll try to get by with a windows device until then, but if not, I’ll just keep looking for a service provider that offers interface with iphone.

By: Mary Beth Lowell

Mary Beth Lowell — Mon, 10 Aug 2009 16:41:03 +0000

JoAnne,

Hi - you can find User Guide’s for TeleNav on T-Mobile phones here: http://www.telenav.com/support/user-guide/tmobile.html but you are always welcome to contact our Customer Care team 24×7 for assistance. The number is 1-888-353-6284 or you can email them at care@telenav.com. Thanks and please follow up to let me know if you have any other questions.

By: JoAnne Ford

JoAnne Ford — Fri, 07 Aug 2009 21:35:31 +0000

I have just put telenav on my T-Mobile Samsung phone and need help in using it. Is there a place I could get written instructions to help me do this? Something simple as I am in the “older” generation.

By: Jalan

Jalan — Fri, 24 Jul 2009 11:19:14 +0000

Should I expect any follow up to this issue?

By: Mary Beth Lowell

Mary Beth Lowell — Fri, 17 Jul 2009 20:40:08 +0000

Jalan - thanks - I’ll share this.

By: Jalan

Jalan — Fri, 17 Jul 2009 16:10:19 +0000

How can that be? Here are step by step instructions to reproduce. I am using Sprint Navigation v2.1.30.

1) Start the app.
2) Select Drive To.
3) Select City.
4) Type Monroe City, MO. Select Done
5) While the countdown is on, select Menu.
6) Select Change Origin.
7) Select Address.
Select Type It.
9) Type Des Moines, IA (no street). Select Done.
10) When presented with choices for Des Moines, IA select the first one.
11) After the route is calculated (traffic optimized), select Options.
12) Select Route Summary.

Your app says: Total Distance 235, Total Time 5h 53m

How could you be getting a different result?

Do the exact same steps above, except instead of Monroe City, MO type in Kissimmee, FL.

The result from the app is Total Distance 1416 m and total time 25 hours.

By: Mary Beth Lowell

Mary Beth Lowell — Fri, 17 Jul 2009 00:09:11 +0000

Jalan - we haven’t been able to recreate this - it shows us similar ETAs as the sites you mentioned. We’re continuing to research it though.

By: Jalan

Jalan — Thu, 16 Jul 2009 02:39:45 +0000

Any updates to share on this issue?