Candid conversations about using GPS and wireless technology for work and fun.
TeleNav Helps The Cable … er Satellite … Guy
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Loading ...Author – Mary Beth Lowell – Communications Manager
(courtesy: www.movieposter.com)
Wouldn’t it be nice if your cable guy was actually on time or provided you with an exact service time rather than a 4-8 hour window?
TeleNav is helping to make this happen. Satellites Unlimited, the 3rd largest DISH Network provider, is using TeleNav Track on 240 AT&T phones.
All of those service techs use TeleNav Track for GPS navigation and the company estimates each service rep is able to save 30-60 min out of their day because of it. This results in more efficient customer care.
It also means that Satellites Unlimited has been able to save money on gas because drivers can be more efficiently routed to customers. If you’re a business owner, you can immediately see the benefit in optimized routing.
Satellites Unlimited hopes to expand its use of TeleNav Track to the rest of its 240 employees within in the next year or two.
